ria88 is committed to protecting the privacy and personal data of all users of its platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1.1 This Privacy Policy ("Policy") describes how ria88 ("we", "us", "our") collects, uses, stores, and discloses personal data obtained from users ("you", "your") of the ria88 website and associated platform services (collectively, "the Platform").
1.2 This Policy applies to all users of the ria88 Platform, whether you are a registered account holder or an unregistered visitor. It applies regardless of the device or method used to access the Platform.
1.3 This Policy should be read together with the ria88 Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.
1.4 By accessing or using the ria88 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
2.1 Registration and Account Data. When you register an account with ria88, we collect the personal information you provide, which may include: full name, date of birth, email address, contact number, country and city of residence, and account credentials (username and hashed password).
2.2 Identity Verification Data. To comply with applicable anti-money laundering, know-your-customer, and responsible gaming obligations, ria88 may request and collect copies of government-issued identity documents, proof of address, and payment method verification documentation.
2.3 Financial and Transaction Data. We collect records of your deposit and withdrawal transactions, including payment method type, transaction amounts, transaction dates and times, and transaction status. We do not store full card numbers or e-wallet credentials — these are processed directly through certified third-party payment processors.
2.4 Usage and Activity Data. ria88 automatically collects data about your use of the Platform, including: game activity and betting history, session duration and login timestamps, pages visited, features accessed, device type, operating system, browser type, and IP address.
2.5 Communication Data. If you contact ria88 via live chat, email, or other support channels, we retain records of that correspondence, including the content of messages and timestamps, for support quality assurance and dispute resolution purposes.
2.6 Technical Data. We collect technical information about the devices used to access the Platform, including device identifiers, browser fingerprint data used for fraud detection, and geolocation data (city/region level) derived from your IP address.
3.1 ria88 uses the personal data it collects for the following purposes:
4.1 ria88 processes your personal data on the following legal bases:
5.1 ria88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 We may share your personal data with the following categories of third parties in the course of operating the Platform:
5.3 All third-party service providers engaged by ria88 are subject to contractual data processing agreements that require them to handle your data in accordance with applicable privacy standards and to use it only for the specified purposes.
6.1 The ria88 Platform uses cookies and similar tracking technologies to enable core platform functionality, remember your session preferences, and collect analytics data about Platform usage.
6.2 The following categories of cookies may be placed on your device when you access the Platform:
6.3 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from using core Platform features including account login and game access.
7.1 ria88 retains your personal data for as long as your account remains active and for the period necessary to fulfil the purposes outlined in this Policy, including ongoing compliance with applicable legal and regulatory obligations.
7.2 Transaction records and account activity logs are retained for a minimum of five years following the last transaction on an account, in compliance with applicable anti-money laundering record-keeping requirements.
7.3 Following voluntary account closure, ria88 will retain records necessary for regulatory compliance and dispute resolution for the period required by applicable law. Data no longer required for any lawful purpose will be securely deleted or anonymised.
8.1 ria88 implements technical and organisational security measures appropriate to the nature of the data it processes. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive account data, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security assessments.
8.2 While ria88 applies reasonable and industry-standard security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying ria88 immediately of any suspected unauthorised access to your account.
8.3 In the event of a personal data breach that poses a risk to your rights and freedoms, ria88 will notify affected users as required by applicable law.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by ria88:
9.2 To exercise any of the above rights, please contact ria88 support via the contact details provided in Section 14. ria88 will acknowledge your request within five business days and respond substantively within 30 days, subject to identity verification requirements.
10.1 The ria88 Platform is strictly intended for adults aged 21 years and above. ria88 does not knowingly collect personal data from persons under the age of 21. Account registration requires age verification, and any account identified as belonging to a person under 21 will be immediately closed and associated data handled in accordance with our legal obligations.
10.2 If you believe that a minor has registered an account on the ria88 Platform, please contact us immediately at the address provided in Section 14.
11.1 The ria88 Platform may contain references to third-party services including payment processors and game studios. ria88 is not responsible for the privacy practices of third-party service providers. Where you interact directly with a third-party payment service (such as Touch n Go eWallet or Boost), that service's own privacy policy will govern the handling of your data by that provider.
11.2 ria88 does not control and is not responsible for the content or privacy practices of any external website that you may access through links on the Platform, including through search results or social media references.
12.1 ria88 may send you marketing communications about promotions, bonuses, new games, and Platform updates where you have consented to receive such communications at the time of account registration or subsequently via account settings.
12.2 You may opt out of marketing communications at any time by updating your communication preferences in your ria88 account settings, or by contacting our support team. Opting out of marketing communications will not affect transactional communications relating to your account, deposits, withdrawals, or security alerts.
12.3 If you have self-excluded from the ria88 Platform under the responsible gaming programme, ria88 will ensure that you are removed from all marketing communications during the self-exclusion period.
13.1 ria88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered account holders by email or by a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this Policy.
13.2 Your continued use of the ria88 Platform following notification of any amendment constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and may close your account in accordance with the Terms & Conditions.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by ria88, please contact us via:
14.2 ria88 will acknowledge privacy-related requests within five business days and endeavour to resolve them within 30 days of receipt, subject to identity verification requirements and the complexity of the request.
All data transmitted between your device and the ria88 Platform is encrypted using the same standard employed by major Malaysian banks. Your credentials and financial data are protected in transit.
ria88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and fulfil legal obligations.
Access, correct, or request deletion of your data at any time. ria88 responds to data rights requests within 30 days and acknowledges all requests within five business days.
ria88 collects only the data necessary to operate your account, process payments, and fulfil compliance obligations. We do not collect data beyond what is needed for these specified purposes.
You control your marketing preferences. Opt out of promotional communications at any time via account settings or by contacting support. Opting out never affects transactional account notifications.
ria88 retains data only as long as necessary for account operation and legal compliance. Data no longer required for any lawful purpose is securely deleted or irreversibly anonymised.
Your privacy and security are our priority. Join Malaysian players from Kuala Lumpur to Penang on a platform that takes data protection as seriously as it takes your gaming experience. 21+ only.
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